Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
3-Year Protection $33.99
4-Year Protection $44.99
Cover all of your eligible devices:
Asurion Complete Protect: One plan covers all eligible past and future purchases (Renews Monthly Until Cancelled) $16.99/month

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
$219.00
FREE Returns
FREE delivery Monday, May 20
In Stock
$$219.00 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$219.00
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
Amazon
Ships from
Amazon
Sold by
Sold by
Returns
30-day easy returns
30-day easy returns
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Returns
30-day easy returns
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Packaging
Ships in product packaging
black leaf Ships in product packaging

This item has been tested to certify it can ship safely in its original box or bag to avoid unnecessary packaging. Since 2015, we have reduced the weight of outbound packaging per shipment by 41% on average, that’s over 2 million tons of packaging material.

If you still require Amazon packaging for this item, choose "Ship in Amazon packaging" at checkout. Learn more
Packaging
black leaf Ships in product packaging

This item has been tested to certify it can ship safely in its original box or bag to avoid unnecessary packaging. Since 2015, we have reduced the weight of outbound packaging per shipment by 41% on average, that’s over 2 million tons of packaging material.

If you still require Amazon packaging for this item, choose "Ship in Amazon packaging" at checkout.
Learn more
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Payment
Secure transaction
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Include
Add a Protection Plan:
Sorry, your monthly warranty plan was removed because these plans are currently only available for single-item orders.
Add to your order

3 Year Home Improvement Protection Plan

from Asurion, LLC
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

4 Year Home Improvement Protection Plan

from Asurion, LLC
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

Asurion Complete Protect: One plan covers all eligible past and future purchases on Amazon

from Asurion, LLC
  • Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
  • Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
  • Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
  • Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
  • No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.

Reliable Vivio 500GC Garment Steamer - PVC Steam Head and Easy Roll Wheels, Garment Steamer with Removable Hanger, 1 Gallon Water Capacity, 1300W Brass Elements with Auto Shut Off and 63" Long Hose

3.9 3.9 out of 5 stars 127 ratings

$219.00
FREE Returns

{"desktop_buybox_group_1":[{"displayPrice":"$219.00","priceAmount":219.00,"currencySymbol":"$","integerValue":"219","decimalSeparator":".","fractionalValue":"00","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"SbQVgV7C7wSBKbLdXeG7w9dqHI1h2NPrS%2BqohmdiiGlbLFc7EDb7xWzxY6t0i8XZcuaomVcxdEgIZyrskNOoFS7d33C6yCnz%2FE0uV4kLAXpcf0wfeRASBFyq3hJ3GFine%2F%2BbAwAmC7Vfu1%2Fjk%2BI79pu6YqPzySTMFKcSlSv9Z62HhNyKIKCA3vWRcon%2B86J0","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}]}

Purchase options and add-ons

Brand Reliable
Color White Plastic Head
Product Dimensions 16.5"L x 11.5"W x 70"H
Item Weight 13 Pounds
Style Heavy-Duty Plastic Head

About this item

  • ✓𝗪𝗔𝗧𝗘𝗥 𝗖𝗔𝗣𝗔𝗖𝗜𝗧𝗬 - This clothing steamer is integrated with 1-gallon water capacity water bottle with anti spill cap ensures no leaking during fill-ups
  • ✓𝗧𝗢𝗨𝗚𝗛 𝗔𝗦 𝗡𝗔𝗜𝗟𝗦 - 1300W brass heating element and solid brass fittings. Durable and dependable steam delivery
  • ✓𝗚𝗔𝗥𝗠𝗘𝗡𝗧 𝗦𝗧𝗘𝗔𝗠𝗘𝗥 𝗪𝗜𝗧𝗛 𝗛𝗔𝗡𝗚𝗘𝗥 - Built-in hanger for steaming clothes without the need for additional fixtures.
  • ✓𝗘𝗔𝗦𝗬-𝗥𝗢𝗟𝗟, 𝗡𝗢𝗡-𝗦𝗞𝗜𝗗 𝗪𝗛𝗘𝗘𝗟𝗦 - Large, non-skid wheels that allow easy mobility and everyday use in the home or workroom.
  • ✓𝗦𝗧𝗥𝗢𝗡𝗚𝗘𝗦𝗧 𝗣𝗩𝗖 𝗦𝗧𝗘𝗔𝗠 𝗛𝗘𝗔𝗗 - The 500GC garment steamer has the thickest steam head on the market. Unique heat-resistant steam hose cover adds safety and style. Removable steam brush included

Customer ratings by feature

Easy to assemble
5.0 5.0
Wrinkle-free
4.2 4.2
Sturdiness
4.0 4.0
Quality of material
3.8 3.8

Add a debit or credit card to save time when you check out
Convenient and secure with 2 clicks. Add your card

Frequently bought together

$219.00
Get it as soon as Monday, May 20
In Stock
Sold by Reliable Corp. and ships from Amazon Fulfillment.
+
$12.99
Get it as soon as Friday, May 17
In Stock
Ships from and sold by Amazon.com.
Total price:
To see our price, add these items to your cart.
Details
Added to Cart
These items are shipped from and sold by different sellers.
Choose items to buy together.

From the brand


Product Description

500GC PROFESSIONAL GARMENT STEAMER WITH BRUSH

500GC PROFESSIONAL GARMENT STEAMER WITH BRUSH

How do you improve on an icon? For us, bettering our 1st generation was a tough task. But our designers didn’t disappoint. We took all of the “good stuff” from our Vivio 100GC and added some things we wished we had thought of years ago. A new shape with a lower center of gravity, a water bottle that fits into a commercial sink for easy fill, a sleek steam head with a yoke for easy removal, a hose covering to make it more comfortable to handle, and a removable hanger. The Vivio 500GC is the garment steamer reimagined.

500GC PROFESSIONAL GARMENT STEAMER WITH BRUSH

500GC PROFESSIONAL GARMENT STEAMER WITH BRUSH

500GC PROFESSIONAL GARMENT STEAMER WITH BRUSH

FABRIC COVERED STEAM HOSE

The fabric of the VIVIO 500GC's hose acts as an insulator. This means the hose stays cool during continuous use.

BRASS ELEMENT AND BRASS FITTINGS

The 1300W brass element can stand the heat of continuous use of commercial retail environments. Known for its excellent thermal conductivity, it's a standard among all our steamers.

HEAVY DUTY STEAM HEAD

Our PVC steam head is 50% thicker than other steam heads. Use the removable fabric brush for delicate and napped fabrics.

500GC PROFESSIONAL GARMENT STEAMER WITH BRUSH

500GC PROFESSIONAL GARMENT STEAMER WITH BRUSH

500GC PROFESSIONAL GARMENT STEAMER WITH BRUSH

NO MORE SPILLS

The spring-loaded mechanism of the anti-spill cap means you don’t need to spend time cleaning, and you can focus on steaming! Not to mention a water bottle that fits into a commercial sink for easy fill.

BUILT-IN REMOVABLE HANGER

Built-in removable hanger with clips and a yoke for easy removal and storage of the steam head.

EVERYTHING INCLUDED. JUST ADD WATER!

Steam ready out of the box! Includes a convenient stowable wrench to get you started quickly.

500GC PROFESSIONAL GARMENT STEAMER WITH BRUSH

STREAMLINED & STRONG

The VIVIO 500 Series is the highest quality available, making them the first choice for major retail clothing stores & distribution centers. The VIVIO was inspired by a simple desire to offer unparalleled ‘tough as nails’ performance in a commercial grade garment steamer within a beautiful exterior.

500GC PROFESSIONAL GARMENT STEAMER WITH BRUSH
500GC PROFESSIONAL GARMENT STEAMER WITH BRUSH

Looking for specific info?

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here

Feedback

Reliable Vivio 500GC Garment Steamer - PVC Steam Head and Easy Roll Wheels, Garment Steamer with Removable Hanger, 1 Gallon Water Capacity, 1300W Brass Elements with Auto Shut Off and 63" Long Hose

Reliable Vivio 500GC Garment Steamer - PVC Steam Head and Easy Roll Wheels, Garment Steamer with Removable Hanger, 1 Gallon Water Capacity, 1300W Brass Elements with Auto Shut Off and 63" Long Hose


Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.

Where did you see a lower price?

Fields with an asterisk * are required

/
/
/
/
Please sign in to provide feedback.

Product guides and documents

Compare with similar items

This Item
Reliable Vivio 500GC Garment Steamer - PVC Steam Head and Easy Roll Wheels, Garment Steamer with Removable Hanger, 1 Gallon Water Capacity, 1300W Brass Elements with Auto Shut Off and 63" Long Hose
Reliable Vivio 500GC Garment Steamer - PVC Steam Head and Easy Roll Wheels, Garment Steamer with Removable Hanger, 1 Gallon Water Capacity, 1300W Brass Elements with Auto Shut Off and 63" Long Hose
Recommendations
Anthter Steamer for Clothes, 1500W Powerful Standing Garment Steamer with Roll Wheels, 2.4L Water Tank for 90 Mins Continuous Steaming, 35s Fast Heat-up, Perfect for Commercial and Household Use
dummy
True & Tidy® Pro Heavy-Duty Commercial Full Size Garment Steamer for Clothes with 3 Steam Settings, Extra Large 2.9L (98 oz) Water Tank, 1800 watts, 90+min of Steam
dummy
SALAV Professional Standing Garment Steamer with Retractable Power Cord, Foot Pedal Control, Wheels for Easier Movement (Silver)
dummy
SALAV® X3A Heavy Duty Commercial Full-Size Garment Steamer with Foot Pedals and Extra Large 3L (101.5 oz) Water Tank, 1800 watts, 90+min of Continuous Steam (Navy)
dummy
Jiffy Steamer J-2000 Jiffy Garment Steamer with Plastic Steam Head, 120 Volt, Beige
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Price$219.00$129.99$159.31$129.99$129.99$260.24
Delivery
Get it as soon as Monday, May 20
Get it as soon as Monday, May 20
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Customer Ratings
Easy to assemble
5.0
5.0
4.7
4.5
4.6
Wrinkle-free
4.2
4.8
4.3
4.2
4.4
Easy to use
4.8
4.7
4.4
4.4
Sold By
Reliable Corp.
BathTyson
Amazon.com
SALAV-True & Tidy
SALAV-True & Tidy
Amazon.com
capacity
1 gallons
2.4 liters
2.9 liters
1.8 liters
3 liters
2.84 liters
heat time
65 seconds
45 seconds
2 minutes
material
PVC Steam Head
Plastic
Brass, copper, plastic, steel
wattage
1300 watts
1500 watts
1800 watts
1500 watts
1800 watts
1300 watts
voltage
120 volts
120 volts
120 volts

Customer reviews

3.9 out of 5 stars
3.9 out of 5
127 global ratings

Customers say

Customers like the ease of use, heating, quality and weight of the garment steamer. For example, they mention it's easy to set up, works faster than ironing and does a nice job on even hard-to-iron fabrics. That said, some appreciate the value, and sturdiness. Opinions are mixed on the heat.

AI-generated from the text of customer reviews

28 customers mention23 positive5 negative

Customers like the quality of the garment steamer. For example, they say it works well, is of high quality, and does a nice job on even hard-to-iron fabrics. Some mention it's sturdy and professional grade.

"...on the end to prevent kinking... Steam is constantly strong and powerful... Please use only distilled water.. regular water works but it can create..." Read more

"The steamer works well. Only problem I have is that package was missing the brush indicated in the user manual." Read more

"...This is a sturdy, commercial grade steamer and now I wish I'd gotten it a long time ago." Read more

"This may be a little bulky but it is sturdy, it is professional grade, it is a little more expensive than other steamers but you get what you pay for..." Read more

10 customers mention7 positive3 negative

Customers like the value of the garment steamer. They say it's well worth the money and provides great quality for the money.

"...It is totally and without a doubt, worth every penny! I was able to iron a long sleeve White dress shirt in under 2 minutes!..." Read more

"This is well worth the cost. It works so much better than my old steamer, and seems like it will last forever...." Read more

"...The extra money is worth it for sure with the time and effort saved steaming." Read more

"Easy to use, great quality for your money" Read more

8 customers mention8 positive0 negative

Customers are satisfied with the heating of the garment steamer. They mention that it heats up quickly, and that it steams quickly. The water reservoir only takes a minute to heat, and it works faster than the handheld steamer they had before. It's very easy to use and does a nice job on even hard-to-iron fabrics. The steam is powerful enough to get wrinkles out of shirts, dresses, and pants. It saves time and is efficient.

"I like that it heats up quickly and that it steams quickly. It has a hanger right on it so it is very easy to steam shirts, dresses and pants." Read more

"...The steamer attachment and hose is lightweight. Steam is powerful enough to get wrinkles out of my sons cotton twill uniform shorts...." Read more

"...It saves so much time. I wish I would have acquired this great steamer years ago." Read more

"...The gallon-size water reservoir only takes a minute to heat...." Read more

8 customers mention8 positive0 negative

Customers are satisfied with the sturdiness of the garment steamer. They mention that it has a very sturdy place to hang garments on an aluminum alloy hanger, and that it seems like it will last forever.

"...This is a sturdy, commercial grade steamer and now I wish I'd gotten it a long time ago." Read more

"This may be a little bulky but it is sturdy, it is professional grade, it is a little more expensive than other steamers but you get what you pay for..." Read more

"...mind blown, and a pair of pants in a minute or less. The item looks like it is well made and seems sturdy." Read more

"...It works so much better than my old steamer, and seems like it will last forever. I purchased the one with the aluminum head...." Read more

5 customers mention5 positive0 negative

Customers find the garment steamer easy to use and set up. They also say it's efficient and no fuss.

"...It arrived 3 days after purchase, was easy to assemble (according to my husband), heats up fast, and moves easily from closet to laundry room...." Read more

"Very pleased with this steamer. It is well constructed and easy to assemble. The gallon-size water reservoir only takes a minute to heat...." Read more

"Easy to set up but the tool was missed" Read more

"...Efficient, no fuss, and the quality feels great. Very satisfied customer." Read more

4 customers mention4 positive0 negative

Customers like the weight of the garment steamer. They say it's easy to move from room to room for steaming, and the wheels make it easy to roll around for storage. It's also great for steam lightweight sweaters, pants, and shirts on the hanger provided.

"...(according to my husband), heats up fast, and moves easily from closet to laundry room...." Read more

"...Also great for steaming lightweight sweaters, pants and shirts on the hanger provided. Easy to roll around for storage. Love this steamer!" Read more

"...hanger and clips are great for clothing, and the wheels make it easy to move from room to room for steaming fixed items such as drapes or shower..." Read more

"This is an in house steamer. Large wheels,easily moved but fairly large. Works great. produces hot steam in about a minute...." Read more

4 customers mention4 positive0 negative

Customers are satisfied with the wrinkles removed by the garment steamer. They mention that it streams out major wrinkles fast every time.

"...The Vivio from Reliable does an amazing job of getting the wrinkles out quickly...." Read more

"...I literally use it 5-7 days a week and it streams out major wrinkles so fast every time." Read more

"...May fall short for those who like creases and starch, but great for eradicating wrinkles. Wish I bought sooner!" Read more

"I love how fast this thing pumps steam! My clothes lose wrinkles fast! Super worth the money" Read more

8 customers mention5 positive3 negative

Customers are mixed about the heat of the garment steamer. Some mention it heats up quickly and steams quickly, while others say that the head is metal and gets hot.

"...Get the metal head, for 20 bucks extra worth it. It stays very hot while you steam.It doesn't cut in and out...." Read more

"...worked great the first times we used it and then it began to sputter scalding water. One dress got ruined!..." Read more

"...after purchase, was easy to assemble (according to my husband), heats up fast, and moves easily from closet to laundry room...." Read more

"I like that it heats up quickly and that it steams quickly. It has a hanger right on it so it is very easy to steam shirts, dresses and pants." Read more

Top reviews from the United States

Reviewed in the United States on February 15, 2023
Material Type: Metal Steam HeadVerified Purchase
We do alot of steaming of professional dance clothes, also for our own wardrobe.

I cant complain, cept its expensive. But it has brass connections, spring on the end to prevent kinking... Steam is constantly strong and powerful... Please use only distilled water.. regular water works but it can create mineral deposits on the coil after many years and make it less effective.

It is definitely pro grade. Get the metal head, for 20 bucks extra worth it. It stays very hot while you steam.

It doesn't cut in and out.

The only bad thing is i wish the handle holder was a little deeper. Its secure on the rack, but if they just made it a little deeper it would hold 100 secure.. right now its 95% .. im just a perfectionist.

UPDATE.. the chord was just stiff after shipment. After I ran it the chord took better form and it slides perfectly in the holder now, instead of leaning to the left while hanging.

I also saw some famous costume designer on you tube, the one who makes indiana jones hats and various movie props using it.

I can see why its 240 bucks.

Sure you can get a ok one for 100... Alot of sites recommend good ones... But after doing real research this one is going to be my daily steamer for the next 5 years.
4 people found this helpful
Report
Reviewed in the United States on August 18, 2018
Material Type: Metal Steam HeadVerified Purchase
The steamer works well. Only problem I have is that package was missing the brush indicated in the user manual.
3 people found this helpful
Report
Reviewed in the United States on July 12, 2017
Material Type: PVC Steam HeadVerified Purchase
I finally got a garment steamer because ironing had become my least favorite chore. I do a lot of it maintaining my flight attendant uniforms as well as the rest of my clothing. Some of the steamers online looked a little flimsy to me so I decided to get one I thought would last and am so glad I did. The Vivio from Reliable does an amazing job of getting the wrinkles out quickly. Now it only takes 30 minutes to do what used to take me nearly 2 hours.
It arrived 3 days after purchase, was easy to assemble (according to my husband), heats up fast, and moves easily from closet to laundry room. This is a sturdy, commercial grade steamer and now I wish I'd gotten it a long time ago.
29 people found this helpful
Report
Reviewed in the United States on September 27, 2023
Material Type: PVC Steam HeadVerified Purchase
Bought this in May. By August, brown water spewing from device. No way to clean it out. We use city water. No response from “product support.” Big waste of money for my charity supporting thrift shop.
One person found this helpful
Report
Reviewed in the United States on April 25, 2023
Material Type: Metal Steam HeadVerified Purchase
This may be a little bulky but it is sturdy, it is professional grade, it is a little more expensive than other steamers but you get what you pay for. This is worth the investment, it has a very sturdy place to hang garments on a aluminum alloy hanger. It h as a big water reservoir so you don't have to keep stopping to refill. Mrs is happy with it, which means I'm happy with it, a definite win.
One person found this helpful
Report
Reviewed in the United States on November 6, 2018
Material Type: Metal Steam HeadVerified Purchase
This steamer worked great the first times we used it and then it began to sputter scalding water. One dress got ruined! It is hard to get consistent results from it.
7 people found this helpful
Report
Reviewed in the United States on May 22, 2022
Material Type: Metal Steam HeadVerified Purchase
The handle and hose are so hot that you need oven mits to use it
8 people found this helpful
Report
Reviewed in the United States on May 1, 2024
Material Type: Metal Steam HeadVerified Purchase
I like that it heats up quickly and that it steams quickly. It has a hanger right on it so it is very easy to steam shirts, dresses and pants.

Top reviews from other countries

Translate all reviews to English
melanie heroux
5.0 out of 5 stars Clothes steamer
Reviewed in Canada on January 12, 2024
Material Type: Metal Steam HeadVerified Purchase
So far so good! It needs about 10 minutes to heat up.
Sonia
4.0 out of 5 stars Fonctionne bien , je suis satisfaite
Reviewed in Canada on May 5, 2023
Material Type: PVC Steam HeadVerified Purchase
Je croyais que sa ferait plus de vapeur
Mais c’est très efficace quand même
Linda Vegan
5.0 out of 5 stars Sturdy and simple to assemble
Reviewed in Canada on July 27, 2022
Material Type: PVC Steam HeadVerified Purchase
We use this steamer daily in our thrift shop. It is sturdy and reliable. The water tank is easy to remove and fill. During assembly the only part that was challenging was the part with the only screw. There are no threads in the plastic piece so you have to force it.
Tony Cerminara
5.0 out of 5 stars Good Product
Reviewed in Canada on October 27, 2020
Material Type: Metal Steam HeadVerified Purchase
very good
Sincerely Debbers
4.0 out of 5 stars WARNING: HOT Handle & Cord
Reviewed in Canada on April 17, 2021
Material Type: Metal Steam HeadVerified Purchase
Great product to assemble quickly and easily. Heats up and fully functioning in under 3 minutes. Downside: The wooden handle on the full metal head gets extremely hot (especially the screw that attaches the handle to the metal steam head) as well as the cord and spiral rings as the base of the cord and base unit. Burned my staff many times. Working on a solution to this issue (heat resistant glove; cord covering).